How we collect, use, and protect your personal information.
We collect information you provide directly (such as your name, email, and booking details) and information about how you use our site.
We use this information to process bookings, provide support, and improve our services. We never sell your personal data.
You can delete your account at any time from My Profile. Bookings you paid for or stayed on keep the name and email given for them, as accounting rules require, and lose them ten years after the stay. We delete contact-form messages after two years.
To ask for a copy of your data, or anything else about it, contact support@salaoya.com.
The terms that govern your use of the Sala Oya platform.
By using Sala Oya you agree to these terms. You must be at least 18 years old to make a booking.
Bookings are subject to the cancellation policy of the property you choose. Charges are processed at the time of booking.
We may update these terms from time to time; continued use of the site constitutes acceptance of the revised terms.
Sala Oya is committed to making our platform usable by everyone.
We follow WCAG 2.1 AA guidelines and continuously improve keyboard navigation, screen-reader support, and color contrast.
If you encounter an accessibility barrier, please let us know at support@sunrise.com.